Refund & Cancellation Policy

1. Overview

We aim for complete transparency in billing. This policy outlines how refunds and cancellations work for Examaker subscriptions.

2. Subscriptions & Billing

• Payments are securely handled through Razorpay.
• All subscription fees are charged upfront.
• Plans auto-renew unless cancelled before the renewal date.

3. Refund Eligibility

Refunds are only provided in the following cases:

• Duplicate payments
• Technical issues preventing access to the platform

No refund after first paper generated: Once you have generated at least one question paper under a paid subscription in a billing period, that period's payment is non-refundable, regardless of remaining credits.

Refund requests must be made within 7 days of payment by emailing billing@examaker.com.

4. Cancellations

You can cancel your subscription anytime from your dashboard or by contacting us. Cancellation stops future billing but does not refund the current month's payment.

5. Contact

For billing issues or refund requests, contact us at: billing@examaker.com